We were referred to Dr. Meckler from an acquaintance. I called, they got us an appointment within 3 days! The receptionist was extremely thorough and so friendly on the phone, what a great first impression. We went to the appointment, it was great. Were able to fill out all the paperwork ahead of time so when we walked in, the focus was on my son. They were so welcoming to both of us, explained everything well. The waiting room is well equipped for kids and parents. Every person who worked there was really attentive, great customer service and were all friendly. I've never been to a medical facility and felt so at ease. I will recommend this dentist to everyone!